• All memberships are subject to an annual registration fee of R300, payable with your first payment.
• No refunds or discounts are given for classes not attended. If you miss classes during the month, you may make up the classes if there are options available.
• Prices & classes are subject to change from time to time.
• If any classes are cancelled from our side, we will make every effort to arrange a catch-up class that suits everyone. If a class time changes & you can no longer make the new timeslot, we require seven (7) days written notice, in which case you will not be obliged to continue your membership & contract will no longer be legally enforced.

Payments

• All memberships are payable in advance, monthly. Initial memberships taken up mid-month will be charged on a pro-rata basis.
• All memberships are subject to our automated payment system.
• If fees are not received by the 7th of each month, classes may not be attended, and the matter will be handed over to our legal team.
• All contracts and fees are payable one month in advance via our online automated payment system. This automated system has been out into place for your convenience and will be debited from your account on respective date each month.
• If a payment fails, a R100 administrative fee will be added to your account.
• If you reverse or cancel your automated payment, you will be liable to pay a cancellation fee in accordance with our 30 day notice cancellation policy or you will be required to pay the sign-up fee again to reinstate your membership.
• Please note, our studio usually has a fee increase every January which will affect your monthly fee when it is initiated. A notice will be sent out before hand.

Cancellations & Refunds:

• Membership will be active until we receive a 30 day cancellation via your online profile.  
• All month-to-month sign ups & contracts are subject to this automated payment system. You may cancel your month-month sign up at any time with 30 days written notice.
• You will be notified via email 30 days prior to the expiry of your contract for re-registration. Should you wish to terminate the automated renewal, please send us written confirmation of your intent to terminate.
• Kindly note, our studio does not offer or process any refunds. Our system has been set up in such a nature that your 30 days notice will terminate your payments and therefore no refunds are necessary.

Renewal:

• The registration fee is payable on renewal of your membership based on a rolling 12 month period.
• This fee may or may not increase with our studio fees.
• You will be notified via email 30 days prior to the expiry of your contract. Should you wish to terminate the agreement, please send us written confirmation of your intent to terminate.
• Upon expiry of your contract, your contract will automatically be renewed for the same initial duration with the same selection of classes, if we have not received a 30-day written notice. To not have it renewed, your 30 days’ notice must be submitted within the appropriate time frame.

Conduct:

• All rights of admission are reserved.
• Members may be held responsible for damage to property and/or equipment. You are requested to take care of equipment & furniture utilised during your visit.

Indemnity:

To the extent permitted by the law, the Ioanna’s Dance Academy, its employees, representatives, service providers and advertisers shall not be liable for any disability, loss, injury or damage caused to any person whether this is due to any negligent act, misinterpretation, breach of duty, or omission on the part of any party as mentioned above.

All rights of admission are reserved.

Debit Mandate

This signed Authority and Mandate refers to our contract as dated as on signature hereof (“the Agreement”).

I / We hereby authorize you to issue and deliver payment instructions to the bank for collection against my / our abovementioned account at my / our above mentioned bank (or any other bank or branch or bank card or credit card to which I / We may transfer my / our account) on condition that the sum of such payment instructions will never exceed my / our obligations as agreed to in the Agreement, and commencing on the commencement date and continuing until this Authority and Mandate is terminated by me / us by giving you notice in writing of no less than 20 ordinary working days, and sent by prepaid registered post or delivered to your address indicated above.

The individual payment instructions so authorized to be issued must be issued and delivered as follows:

i. On the chosen day (same day as sign up date) of each month commencing from the acceptance of this contract. If the payment day falls on a Saturday, Sunday or recognized South African public holiday, the payment day will automatically be the very next ordinary business day.

The individual payment instructions so authorised to be issued must be issued and delivered as follows: Monthly.

ii. Monthly; on or after the dates when the obligation in terms of the Agreement is due and the amount of each individual payment instruction may not be more or less than the obligation due.

I / We understand that the withdrawals hereby authorised will be processed through a computerized system provided by the South African Banks and I also understand that details of each withdrawal will be printed on my bank statement. Each transaction will contain a number, which must be included in the said payment instruction and if provided to you should enable you to identify the Agreement. A payment reference is added to this form before the issuing of any payment instruction. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force if such amounts were legally owing to you.

CANCELLATION

I / We agree that although this Authority and Mandate may be cancelled by me / us, such cancellation will not cancel the Agreement. I / We shall not be entitled to any refund of amounts which you have withdrawn while this authority was in force if such amounts were legally owing to you.

ASSIGNMENT

I / We acknowledge that this Authority may be ceded to or assigned to a third party if the agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party.